GET READY FOR AN UPGRADED PICKLEBALL EXPERIENCE!

PLAYBYPOINT

will go live July 1st! 

Bookings Begin June 16th

We're excited to announce that CBAPB is moving from PlayTime Scheduler to a new scheduling and payment platform: Playbypoint. This change will help us improve operations, communication, and—most importantly—your pickleball experience.

WHY WE’RE MAKING THE SWITCH

  • Financial Accountability

    As our club has grown, managing everything as a cash-only operation has become risky. Moving to a cashless system offers better oversight, security, and transparency.

  • All-in-One Platform

    Playbypoint gives us tools for court reservations, session management, host check-ins, lessons, and more—all in one place.

  • Seamless Payments

    No more cash or punch cards. You’ll be able to purchase packages (our new name for punch cards), pay for court time, memberships, and rentals all through the platform.

  • Customizable for CBAPB

    We can tailor booking rules to suit our community, including cancellation windows, check-in options, and automated membership renewals.

  • Mobile-Friendly

    Access everything easily from your phone, tablet, or computer. Whether you’re on the go or at home, booking and managing sessions just got easier.

BENEFITS FOR YOU

  • Book courts in just a few clicks.

  • Get alerts for upcoming sessions, cancellations, and announcements.

  • Stay in touch with other players and the club.

  • Real-time notices about court availability, special events, or construction.

  • Playbypoint manages reservations and court assignments to avoid conflicts.

  • See instant updates for court openings or cancellations.

Playbypoint Tutorials

Playbypoint FAQs

  • You’ll be able to trade in any unused punches for Club Credits in Playbypoint.

    When booking a session be sure to use your Club Credits to receive the $4 per session pricing. You can purchase Club Credits at any time and they NEVER expire.

    You can purchase Club Credits at the facility or through the app or browser in Play By Point.

  • Yes. The platform costs $299/month, plus credit card processing fees (2.7% + $0.15 per transaction). We believe the improved security and efficiency are well worth the cost—and we are not raising any membership or member session fees.

  • Yes. You’ll pay using your previously purchased Club Credits to receive the $4 per session pricing. If you pay with a card the rate is $5 for members and $8 for non-members per session. non-members also pay an additional fee when using a card.

  • Once logged into Playbypoint, you can purchase Club Credits. These credits will live in your account wallet and automatically apply when you register for a session. Paying with Club Credits puts Member pricing per session at $4. If you pay with your card to book a session the cost is $5.

  • Yes. Playbypoint uses Stripe, a global leader in secure payment processing. The system complies with PCI DSS standards and has been fully vetted by our team.

  • You can cancel within the designated cancellation window of three-hours to receive your Club Credits refund. There are no cash refunds. For emergencies or sudden illness, email us and we’ll gladly restore your Club Credits.

  • You can register using either Club Credits or paying with a card. Club Credit payment pricing is $4 per session. Paying by card pricing is $5 for members and $8 + fee for non-members. One or the other is required to hold your spot.

  • Yes. Playbypoint includes waitlist functionality and we’ll share full details as we near our July launch.

  • No. CBAPB is transitioning to a fully cash-free system to improve safety, tracking, and efficiency.

  • Playbypoint will now manage memberships automatically—no more paper forms or spreadsheets. Renewal will happen annually in December for most members, or on your sign-up anniversary after May 1, 2025.

    You’ll be notified 30-days in advance that your membership is up for renewal.

  • You’ll use the Playbypoint app or the CBAPB website (CBAPB.com). We’ll walk you through the setup process before launch and offer support if needed.

A Note for Our Hosts

Playbypoint makes hosting easier and more streamlined:

  • Hosts are automatically added to their sessions

  • Check-in is simple—no more tracking punch cards or collecting payments

  • Communication with members will be faster and more reliable

  • Club messages, events, and court rental announcements can be shared in real time

We are incredibly thankful for our hosts and volunteers. This transition is a step toward supporting you better and making your role more focused on the game—not the logistics.

Want to see Playbypoint in action?

Curious how other clubs are using Playbypoint? Check out the pickleball facilities around the U.S. already using the platform

Explore how the system works in real time—get a preview of the user experience, how booking looks, and what to expect when we launch at CBAPB.

WHAT’S NEXT?

We’ll be launching the Playbypoint system July 1st, with booking starting on June 15th.

Start Today by downloading the app “Play By Point” and complete your profile!

Stay tuned for step-by-step setup instructions, and don’t hesitate to reach out with questions at councilbluffsapb@gmail.com.

We appreciate your patience and support as we make this exciting leap forward together!